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analytics-case-study

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Affinity-based consumer segmentation analysis linking product attributes to distinct customer personas, with strategic implications for pricing, positioning, and portfolio design.

  • Updated Feb 23, 2026
  • Jupyter Notebook

A customer attrition risk tool built with SQL and Power BI. The project transforms raw banking data into a weighted scorecard to identify high-risk customers, surfacing a Critical segment with a 90% churn rate, a 4.4x lift over the ~20% baseline. Outputs an actionable Hit List to enable proactive, data-driven retention strategies.

  • Updated Feb 8, 2026

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