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Clean four operational playbook headers and simplify article template - #20
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Fixes the formatting shown in the public GitBook screenshots. Replaces duplicated boilerplate callouts and dense metadata at the top of all four operational incident playbooks with a one-sentence purpose, a clear environment, validation status and review date. Renames the initial section 'Before you begin'. Simplifies the reusable operational article template. Investigation queries and response content below the first section remain unchanged. This is a targeted cleanup, not a full site-wide audit. Merge after docs quality workflow passes.