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fix(support): support tickets and the feedback mailto go to support@useupup.com (T-8910) - #666

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BSalaeddin merged 1 commit into
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fix/support-inbox-default
Oct 26, 2026
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BSalaeddin merged 1 commit into
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fix/support-inbox-default

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The landing support email leg defaulted SUPPORT_EMAIL_TO to hello@devino.ca (apps/landing/src/lib/support/email.ts). The landing "Email Us" feedback card also linked to mailto:hello@devino.ca. Neither reached support@useupup.com, the Sendly mailbox where support is answered. In the support ledger, no UpUp form ticket has ever arrived in Sendly.

  • The default recipient is now support@useupup.com. SUPPORT_EMAIL_TO (passed through by deploy/site/docker-compose.yml) still overrides it.
  • The "Email Us" card links to mailto:support@useupup.com?subject=UpUp Feedback.
  • tests/support-route.test.ts uses the new address throughout (52/52).
  • page-lastmod.json was bumped by the pre-commit hook for the pages that render the feedback card.
  • Unchanged: the privacy page's hello@devino.ca. That wording is an owner decision.

Hooks passed: pre-commit (lint-staged, the core, react and server suites) and pre-push (typecheck, turbo lint, knip).

After this is promoted to master and deployed, one marked test ticket from the prod form must land in the support@useupup.com Sendly inbox. If prod sets SUPPORT_EMAIL_TO to another inbox, that test will show it.

…seupup.com (T-8910)

The support email leg defaulted SUPPORT_EMAIL_TO to hello@devino.ca and the
landing "Email Us" card mailed hello@devino.ca, so support never reached the
support@useupup.com Sendly mailbox where it is answered. Both now use
support@useupup.com; SUPPORT_EMAIL_TO still overrides the recipient. The
privacy page address is unchanged.
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@BSalaeddin
BSalaeddin merged commit 8825105 into dev Oct 26, 2026
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